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I have had the pleasure of working with some great young adults who are fairly new to the corporate business world.  While they reign supreme when it comes to the different types of digital technology and all the uses of it, it is interesting to note that a business work ethic could use polishing or perhaps even some professional training in that area would prove highly beneficial.

Though it is quite common for the new generations to drop the “old” traditions and trade them in for the “new,” some business ethics cannot afford to be ignored if personal growth and business success is the goal.

An illustration of this was noticeable as was witnessed some students who are working part-time plus going to school. In their job, they are providing customer service to many, many people.  When they approach a customer, their interaction can appear to be stoic, (no smiles) and their manner somewhat distracted by the waiting cell phone delivering a new text.  Remember, they aren’t used to face-to-face dialogue, they are used to texting their thoughts, ideas and even manners. While the new social media trends are not only great but here to stay, the dated traditions of “the customer comes first” has not changed.

While not knocking the fantastic technology that the world embraces today, there is a need for training modules for the new upcoming experts in the business world.  If we are to have a workforce that mandates great customer service, we will need to also mandate the training that provides this service.  We can always use the tools of technology  to research and show us video’s to train the upcoming experts.  A more viable method would be the one-on-one classroom techniques that the students have been accustomed to.  Those business and marketing classes in High School would be a great place for this training venue.

Have an opinion?  Please share it in a kind and professional way.

MLK

As we approach the Martin Luther King, Jr. annual holiday observance, states all over the globe including Georgia, are planning events, memorials, concerts and lectures, all in respect for this clergyman, activist and prominent leader for the African-American Civil Rights Movement.

This iconic man was known for his non-violent aspirations in fighting for justice and civil rights. His famous speech, “I Have a Dream” was presented following a March in Washington and he quickly became known as one of the most famous orators in American history. He was originally inspired by a visit to Mahatma Gandhi’s birthplace in India in 1959 and the deepening of his beliefs for non-violent activism became a stronghold for his ideals in life.

MORE | MLK Jr. Day and Day of Service events

King’s contribution on promoting non-violent fighting for racial inequality earned him the illustrious Noble Peace Prize in October of 1964. In the following years, he also became involved in areas that would help combat poverty as well as voicing his concerns over the Vietnam War.

On April 4, 1968 Martin Luther King, Jr. was assassinated in Memphis, Tennessee. Years after his death, he was awarded the Presidential Medal of Freedom in 1977 and the Congressional Gold Medal in 2004.

In 1986 Martin Luther King, Jr. Day was established as a US National Holiday.

MERGING SPORTS AND TECHNOLOGY

I was working on a special project for a Camp Owner and Tennis Pro this past week. It was a fun assignment entailing the creation of a power point presentation, writing a script and doing a lot of research. The theme was merging technology with sports. It was a VERY enlightening topic and I learned so much doing the research and watching the videos.

There seems to be a question that kid’s brains are being “rewired” by all the new technology and parents would do well to set limits for their kids so they don’t suffer down the road.

Colleges and Universities across the nation are involved in high-tech study using Robots, and all the many uses of them, especially when it comes to helping kids who suffer the spectrum of Autism or Asperger syndrome. These Robots can also sing, dance, clean the house, are used in assembly lines for making cars, in hospitals for delicate surgeries, and yes, they are even trying to get involved in running and playing sports.

So what’s the issue? Kids need to exercise their body as much as their brains in this generation. It use to be that, “TV” was the culprit gluing our kids eyes to the tube, but now, it is of course, the computer, video games, Wii, x-box 360 kinect, robotics, DSL, iPhones, iPods, ipads, and “iwants” that seem to dominate the kids life now. Technology is here to stay, and we don’t want it to go away…it is amazing what the future is going to bring us that we would never suspect as being possible.

The answer is very simple. Merge sports and technology. Not Wii sports…outside, real live team-member interactive sports, or exercise, or just plain and simple, playing outdoors.

My daughter-in-law, who is a Speech Pathologist in the Schools, allows the grandkids to play tech-games only 1 hour per day. She also declares a technology free day, once a week, much to the kid’s grumblings, but found the kids will go outside and play with their friends, toss the ball, play basketball, or baseball, fly kites, or even breathe fresh air just tossing rocks in a pond. Then there is also sports or horse camp in the summer, and piano, viola, drum or guitar practice too each week.

Now I’m a savvy young “nanny” to my grandkids, and I need to keep up with technology as well for my business – but my big lesson from the younger generation, is that I too need to be careful not to get addicted to the computer, games, or TV  either. Ok, so my knees won’t let me run like wildfire anymore…but I DO walk my dogs every day and breathe that nice clean fresh air…and my legs are always moving when I watch Dancing with the Stars!”

DON’T WAIT FOR NEW YEARS, DO IT TODAY!

As we welcome in the New Year of 2012, we can all hope to share in the resounding and renewal of better times, politically, economically, and personally. As the years go by, we all resolve to make each new year better. We resolve to be thinner, kinder, exercise more, budget our money better, and work harder toward success in our work. Our determination is second only to the resolve to do better, period.

The irony of making those New Year Resolutions is that everyone is psyched out and raring to go that first couple of weeks, then the “mundane” set in quickly and our resolve is forever tainted until the resolutions for next year. How do we keep our resolutions?  Most likely, by not doing it the first WEEK of the year, but do it NOW…today, do not wait one more minute. Get a jump on it and make it – not a resolution but a change in your life. What I am resolving to do starting today!

1. No matter how many blogs I write for others, I will make the effort to write my own blogs at a minimum once a month.

2. I will market my little newspaper called “The Writing Editor Daily” where I pass on current events that is tweeted by my followers both in the small business world, along with the Big Newspapers, magazines, as well as TV medians.

3. I will resolve to keep my Facebook and social media accounts CURRENT, and stay informed on my fellow contacts in friendship and business.

4. I am going to do plenty of research this year and write blogs about things that will be very helpful to others, both in business and in their personal life.

5. I will learn a new software program or attend a seminar every month just to expand my skills and knowledge and share ideas.

That’s it!  Starting today, I am on the job and doing it…to that end, I want to thank all my wonderful clients, friends, coworkers and professionals whom I have been blessed with working with this past year. You rock!

HAPPY NEW YEAR ONE AND ALL!

WHAT DOES FALL MEAN TO YOU?

  Fall is that special time of year where we witness the pallet of fall colors, a rich and warm hue of red, gold, yellow colors, green trees, and falling leaves. Summer is but a fond memory of vacations, swimming, picnics, and family time, as kids make their way back into the classroom in September plying their teachers with shiny red or green apples. By October, Halloween is on the minds of kids and their perpetual strive to one up the costume from the previous year in character.

 
Yes, fall is a poetic and romantic season that opens the doorway to the holidays.

It overshadows the commercialism and early season propaganda of celebrating too soon, the real reason for the season of Thanksgiving to Christmas.

A few quotes about fall from some of the greats…

“The foliage has been losing its freshness through the month of August; here and there, a yellow leaf shows itself like the first gray hair amidst the locks of a beauty that has seen one season too many.” Oliver Wendell Holmes

“Fall is my favorite season in Los Angeles, watching the birds change color and fall from the trees.” David Letterman

“Winter is an etching, spring a watercolor, summer an oil painting, and autumn a mosaic of them all.” Stanley Horowitz

“Even if something is left undone, everyone must take time to sit still and watch the leaves turn.” Elizabeth Lawrence

“Neither spring nor summer beauty hath such grace as I have seen in one autumnal face.” John Donne

“October is a fine and dangerous season in America. It’s a wonderful time to begin anything at all. You go to college, and every course in the catalogue looks wonderful.” Thomas Merton

“I knew, of course, that trees and plants had roots, stems, bark, branches, and foliage that reached up toward the light. But I was coming to realize that the real magician was light itself.” Edward Steichen

“For man, [fall] is a time of harvest and of gathering together. For nature, it is a time of sowing and of scattering abroad.” Edwin Way Teale

“My sorrow, when she’s here with me, thinks these dark days of autumn rain are beautiful as days can be; she loves the bare, the withered tree; she walks the sodden pasture lane.” Robert Frost

So too, fall is a time for contemplation. There is a warm renewal of the family, bonding again as they gather around fires warming the chilly night and closing the doors of summer. There is the smell of homemade soups that carries the aroma of home and hearth to anyone who visits. The ambience of candles as we snuggle up for the evening programs.

 Ahh…the serene beauty of it all…fall is definitely the start and finish of what life is all about.

THE HISTORY AND CELEBRATION OF MEMORIAL DAY

As we approach this annual holiday weekend, it is a good idea for us to reflect on the meaning of being able to observe this federal holiday.

 First of all, Memorial Day is always celebrated on the last Monday of May.  It was formerly known as Decoration Day. The special day was declared in 1868, by General John Logan, the National Commander of the Grand Army of the Republic.

The very first Memorial Day was observed on May 30th, 1868 by placing flowers on the graves of Union and Confederate Soldiers at Arlington National Cemetery.  Finally, in 1871, Congress declared Memorial Day a national holidays to be celebrated yearly on the last Monday in May.

 Memorial Day has classically become the marking of the beginning of summer vacation season, and Labor Day, the closing of summer.

 Memorial Day has reached beyond remembering and honoring the soldiers from the civil war or any war, to actually honoring the deceased whether they were military or not.  Families have learned to celebrate with picnics, family reunions or get-together’s, to fireworks displays and parades, not to mention the Indianapolis 500 auto race which is held every year since 1911 on Memorial Day.

 On a consumer note, most sales are big on Memorial Day Weekend.  Many people take advantage of the savings to shop that weekend.

 Mostly however, in Washington, DC, Memorial Day is a day of remembrance for those who have died while serving our country.  The monuments are a heavy attraction during this holiday.  The usual celebration and this year is no different, is the National Memorial Day Concert,  the National Memorial Day Parade that includes marching bands and veteran units from all 50 states.  The parade is sponsored by World War II Veterans Committee and normally includes patriotic floats and USA helium-filled balloons.

 There is also the Rolling Thunder Motorcycle Rally where thousands of motorcycles ride through Washington in an annual demonstration promoting the initiative to improve veteran benefits and resolve POW/MIA issues.

 Monday, May 30, 2011, 11 a.m. A wreath-laying ceremony and concert will be held at the Tomb of the Unknown Soldier in honor of Memorial Day.

 Vietnam Veterans Memorial-Monday, May 30, 2011, 1 p.m.

This year’s annual Memorial Day ceremony includes Presentation of the Colors, remarks by a special guest and wreath-laying service.

 Whether in Washington or your own home-town, millions of Americans will be reaching out to our service men living and deceased to honor their love and dedication to the United States, which stands united through any type of war, disaster, or less than perfect politics. 

 God Bless America this Memorial Day Weekend.

WERE YOU BORN TO BE A LEADER?

Being a Leader is more than just having the title or ownership. The start-up phase and the established business management phase – may require two different types of people. Handling the responsibilities of a group or team is challenging and quite different than making the start-up decisions.

What makes a Good Leader? Certain capabilities, traits and skills, all factor into being a good Leader.

Leadership Capabilities Include:

• Passionate about people
• Performance management
• Building effective teams
Performance Appraisals
• Coaching
• One-on-ones
• Touch-points
• Giving Feedback
Managing change
• Managing conflict
• Employee Service

Leadership Traits

• Initiative
• Flexibility
• Persistence
• Resilience
• Passion

Leadership Skills

• Managerial courage
• Persuasiveness and influencing
• Presentation skills
• Telephone skills
Verbal communication
• Running meetings
Written communication
• Negotiation
• Listening

These lists outline the Leadership criteria to be an effective leader. However, it doesn’t stop here…no, it’s just the beginning. Now we group the skill levels to form the techniques used by Leaders.

Managing Teams

 One on Ones – underestimating their value will be your downfall.
 Setting Expectations – your commitment to clarity
 Start-up meetings – make a difference.

Leading People

 Can you assess their performance?
Performance Management
 Delegation –
 Hands on during Change

Leadership – Ongoing

 Building company spirit
 Driving culture change
 Demonstrating your people value
 Motivate Me!

The bottom line in Leadership include all the above, but none of them matter if you don’t possess the PEOPLE SKILLS. This would include:

 Be Trustworthy
 Inspire People to Work Toward a Vision
 Be Aware of Your Impact on Others
 Accept Responsibility for Your Actions
 Lead vs. Manage
 Have High Self Worth and Self Esteem – Invites Respect

This list would also include the intangibles, Passion, Compassion, Understanding, Empathy, Perpetuity for ongoing goals and success mindset and most important, the ability to communicate.

“There, now that isn’t asking much is it?”

Congrats, now you are a successful leader. C’mon, it wasn’t that hard – you were BORN to be a leader!